Hatchet
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About
Hatchet is an AI solution designed to assist with incident response for tier-1 services. It can quickly process observability data, automatically triage, investigate, and remediate incidents, allowing engineers to resolve issues fast. With capabilities to read logs and code, Hatchet actively suggests code fixes. It ensures data security through a self-hosted deployment model and has no telemetry. Hatchet is particularly beneficial for on-call engineers in Series B - D companies managing critical services and aims to enhance engineering workflows by up to ten times during incident management.
Platform
Features
• automatically triages, investigates and remediates incidents
• processes observability data in seconds
• self-hosted deployment ensures data security
• integrates easily with existing alert systems
• active code fix suggestions based on logs and comms channels
FAQs
What is Hatchet?
Hatchet is your AI companion for when you get paged. Hatchet is able to read logs, comms channels and code to actively suggest code fixes.
How do you triage & investigate pages?
For every service, you can point Hatchet towards the logs, whether it's an S3 bucket, CloudWatch, DataDog or another format. From there Hatchet is able to inspect the log during a page and develop possible pathways for investigation and if required, also suggest fixes.
How does Hatchet deal with data security?
Your data is 100% trained on-prem as a self-hosted solution. We utilize Code Llama 2 to mitigate any security concerns. Furthermore, Hatchet has 0 telemetry, meaning it functions completely within your VPC.
How do I integrate Hatchet into my alerting system?
Hatchet can be integrated into any system by simply calling it in the entrypoint and pointing it to the service's log file. From there, Hatchet does the rest! 🪄
Why would I need Hatchet?
On-call engineers for tier-1 services get paged for critical incidents. Every moment is salient, directly corresponding to money lost. Hatchet allows on-call engineers to 10x their workflows by automatically triaging & investigating incidents, ultimately leading to a PR if necessary.
Is Hatchet right for me?
Hatchet specializes in tier-1 services, especially at Series B - D companies that have this issue. If you work on a critical service with noisy on-call please reach out to us directly.
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