Hatchet
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About
Hatchet is an AI tool designed to be an intelligent incident response partner. It knows every part of your system and can process observability data quickly, allowing for fast incident resolution. Hatchet automatically triages, investigates, and remediates incidents in tier-1 services. It can ingest logs, codebases, and knowledge hubs to provide insights and suggest code fixes. It can be securely deployed internally and externally, offering features like self-hosted deployments, permissions, audit trails, SSO, and version control. Hatchet helps revive tier-1 services faster by instantly resolving pages.
Platform
Features
• permissions, audit trails, sso & version control
• self-hosted deployments
• investigation
• suggests code fixes
• ingests logs, codebases, and knowledge hubs
• remediation of incidents
• automatic triage
• intelligent incident response
FAQs
What is Hatchet?
Hatchet is your AI companion for when you get paged. Hatchet is able to read logs, comms channels and code to actively suggest code fixes.
How do you triage & investigate pages?
For every service, you can point Hatchet towards the logs, whether it's an S3 bucket, CloudWatch, DataDog or another format. From there Hatchet is able to inspect the log during a page and develop possible pathways for investigation and if required, also suggest fixes.
How does Hatchet deal with data security?
Your data is 100% trained on-prem as a self-hosted solution. We utilize Code Llama 2 to mitigate any security concerns. Furthermore, Hatchet has 0 telemetry, meaning it functions completely within your VPC.
How do I integrate Hatchet into my alerting system?
Hatchet can be integrated into any system by simply calling it in the entrypoint and pointing it to the service's log file. From there, Hatchet does the rest! 🪄
Why would I need Hatchet?
On-call engineers for tier-1 services get paged for critical incidents. Every moment is salient, directly corresponding to money lost. Hatchet allows on-call engineers to 10x their workflows by automatically triaging & investigating incidents, ultimately leading to a PR if necessary.
Is Hatchet right for me?
Hatchet specializes in tier-1 services, especially at Series B - D companies that have this issue. If you work on a critical service with noisy on-call please reach out to us directly at the top right of this page.
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