Blobfish AI
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About
Blobfish AI is an innovative voice AI coaching platform designed to train contact center agents at scale. It offers flexible agent training through realistic voice AI-assisted role-play, allowing agents to build confidence in handling various customer interactions without tying up supervisors. The platform enables users to create custom scenarios tailored to their specific industry, customers, and products, covering challenges from billing questions to angry customers. After each simulation, agents receive immediate, actionable feedback to track soft skills, improve talk tracks, and drive overall performance improvement. Blobfish AI helps support onboarding, upskilling, and compliance, making it a comprehensive solution for enhancing communication skills in professional environments.
Platform
Task
Features
• flexible agent training
• support for onboarding, upskilling, and compliance
• voice ai chat simulation
• talk track improvement
• soft skills tracking
• immediate performance feedback
• customizable contact center scenarios
• realistic voice ai-assisted role-play
Pricing Plans
Job Opportunities
There are currently no job postings for this AI tool.
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