Ellie

Draft professional, bespoke emails in your own style and save hours in your inbox with this AI assistant designed for busy professionals and customer teams.

Paid email replies

Starting at

$19/mo

About Ellie

Ellie is an AI-powered email assistant designed to help professionals manage their inboxes more efficiently by drafting high-quality, personalized responses. Unlike generic AI writing tools, Ellie integrates directly into the user's browser as an extension for Gmail, Outlook, and Fastmail. It analyzes the context of an entire email thread to generate intelligent replies that sound natural and relevant. The core philosophy behind the tool is to give users control back over their digital communication, specifically targeting the imbalance caused by mass-automated emails. The tool's standout capability is its ability to learn from the user's past sent emails. By analyzing previous correspondence, the AI adapts to match the user's specific tone and writing style, ensuring that drafted responses don't feel robotic. Furthermore, users can teach Ellie specific information by providing documents, PDFs, or website URLs. This knowledge base allows the AI to accurately include factual data, such as pricing or technical specs, directly in its drafts. The Roles feature further enhances this by allowing users to switch between different personas, such as a customer support agent or a manager, each with its own set of training data. This tool is particularly beneficial for professionals who handle high volumes of correspondence, small business owners, and customer support teams who need to provide consistent yet personalized answers. It is also an excellent resource for individuals who struggle with reply anxiety, dyslexia, or those who are writing in a second language and need assistance with grammar and professional phrasing. Because it focuses strictly on replies rather than outbound cold-calling, it maintains a high standard for communication quality and relevance. What differentiates Ellie from many competitors is its strong commitment to privacy and its independent development team. The creators emphasize that they do not store private email data or use it for any purpose other than generating the immediate response. Additionally, the tool is strictly for drafting replies and does not support cold emailing, which helps prevent its use for spam. This focus on ethical AI usage, combined with its deep integration into existing webmail workflows, makes it a specialized choice for those seeking a more personal touch in automated communication.

Ellie pros & cons

Pros

Learns and mimics the user's unique writing style from previous emails
Strong privacy policy ensuring email data is not stored or sold
Supports training through PDF uploads and URL scraping
Works across multiple languages to match incoming emails
Provides direct integration for Gmail and Outlook web clients

Cons

The Casual and Business plans have strict daily limits on the number of replies
Does not support the generation of outbound cold emails
Direct inbox integration is restricted to the higher-tier Business and Professional plans
Full native support is currently limited to Gmail, Outlook, and Fastmail web versions

Ellie use cases

Customer support teams can use the Roles feature to provide consistent answers using company documentation.
Busy professionals can automate routine replies while maintaining their personal writing style and tone.
Non-native English speakers can draft polished, professional responses that match the complexity of incoming threads.
Small business owners can use the knowledge base to automatically include pricing and service details in client replies.
Users with dyslexia can overcome writing barriers by using AI to structure and draft their intended messages.

Ellie features

multilingual support
auto-categorization
browser extension integration
knowledge base training
writing style learning
auto-drafting
role-based personalities
context-aware replies

Ellie pricing

Is Ellie free? No, Ellie doesn't offer a free plan; pricing starts at $19 / month.

Casual

$19 / month

Extension powered
25 replies a day
Intelligent AI model
Email training
Basic Knowledge base training
Roles

Business

$39 / month

Direct integration
100 replies a day
3 Seats included
Auto-draft
Auto-categorise
Advanced Knowledge base training
Team sharing
1 connected account per user
Email support

Professional

$79 / month

Direct integration
Infinite replies a day
5 Seats included
3 connected accounts per user
Advanced Knowledge base training
Team sharing
Priority support
Intelligent AI model
Roles

Ellie FAQs

Does Ellie read my emails?

No, Ellie does not access or store your emails permanently. It only reads the recent replies in a thread to generate context for a response and uses your sent history only if you choose to provide it for training.

Can I use Ellie to write cold-emails?

No, Ellie is strictly designed for drafting replies to existing email threads and cannot be used to generate cold outreach. This policy helps prevent the tool from being used to facilitate mass spamming.

What browsers and email clients are supported?

Ellie is available as an extension for Chrome, Firefox, and Edge. It offers full native support for Gmail, Outlook web, and Fastmail, though a toolbar popup can be used for other clients like Apple Mail.

How does Knowledge Base Training work?

Users can provide Ellie with documents such as PDFs or text files, or provide website URLs. Ellie will crawl and learn this information to intelligently include relevant facts when replying to emails.

What are Roles used for?

Roles allow you to assign Ellie different personas, such as a Customer Support Specialist or a Manager. Each role can be assigned different training sets, allowing the AI to use specific help documentation for specific contexts.

Ratings & reviews

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