CX Assist
Click to visit website
About
CX Assist is an AI tool designed to revolutionize email management by providing personalized, AI-powered responses that enhance customer interactions. The platform allows users to upload their knowledge base in various formats (txt, csv, doc, pdf) to train the AI to provide precise and relevant replies. Users can customize their email workflows through personalized rules for handling sales and support inquiries, balancing automation with human oversight. Key features include three pre-set personas for different response styles, inbox autopilot functionality, custom check intervals, ignore lists for unwanted domains, and the ability to auto-assign emails to human representatives based on specific keywords. CX Assist offers a free trial and several paid plans based on the volume of emails processed monthly, ensuring flexibility and scalability for users' needs.
Platform
Task
Features
• support for multiple languages
• ai-driven email management
• keyword-based ignore lists
• knowledge base uploading
• customizable email rules
• three pre-set personas
• inbox autopilot capability
• custom check intervals for replies
• option to auto-assign to human representatives
FAQs
What is CXassist and what does it do?
CXassist is an AI assistant for your inbox. After you train the AI with your own content, it will reference it in all responses to your prospects and customers.
How does CXassist use AI to respond to emails?
We leverage the latest AI technology by allowing it to read and answer your emails the same way that a human would, based on the information you train it with.
What are pre-set personas and how do they work?
There are 3 pre-set personas: Generalist, Support, and Sales. The Generalist will not have any specific approach to how it handles responses, and will be neutral in its disposition. The support persona will be more customer centric, empathetic and focused on the needs of the customer. The Sales persona will leverage sales best practices and direct the prospect or customer to action.
Why do you need a credit card for the free plan?
In order to reduce spam and fraud within our application and with Gmail services, we require a valid credit card to be entered for use of the service.
What email providers are supported by CXassist?
Today, we support Google email accounts - both business and personal.
Pricing Plans
Free
Free Plan• 50 emails/mo
• Choose from 3 personas
• Custom check intervals
• Keyword-based ignore lists
• Auto-assign to a human
• Basic support
Pro
USD34.00 / per month• 5,000 emails/mo
• Choose from 3 personas
• Custom check intervals
• Keyword-based ignore lists
• Auto-assign to a human
• Basic support
Scale
USD150.00 / per month• 50,000 emails/mo
• Choose from 3 personas
• Custom check intervals
• Keyword-based ignore lists
• Auto-assign to a human
• Premium support
• Additional emails $0.01/email
Average Rating: 0.0
Average Rating: 0.0
5 Stars:
0 Ratings
4 Stars:
0 Ratings
3 Stars:
0 Ratings
2 Stars:
0 Ratings
1 Star:
0 Ratings
User Ratings
No ratings available.
Sign In to Rate this Tool
Alternatives
Lyne.ai
AI-powered tool for personalized cold emailing at scale, improving response rates and sales efficiency.
View Details
AIDU
A platform to automate email management and boost customer analytics using Generative A.I.
View Details
Related Tools
Cresta AI
Generative AI for contact centers, enhancing performance and customer experience through real-time intelligence.
View Details
Finiite AI
AI-driven retail and brand marketing solutions for enhanced customer interaction and sales.
View Details
Collab OneContact Suite
Contact center software that enhances customer interaction through AI and process automation.
View Details
Featured Tools
TiramAi
Create user personas and user stories quickly with TiramAi's AI-powered solutions.
View Details
Dezyn
Interactive architectural diagram tool with AI-powered features for flowcharts and cloud architectures.
View Details
SayIntentions.AI
The Future of AI for Aviation Simulation. Experience Immersion Like Never Before! - AI Air Traffic Control - AI CabinCrews - AI TourGuides - AI Mentors
View Details
AI Math Solver
A powerful AI tool for solving complex math problems with step-by-step explanations and support for photo upload.
View Details
Sherloq
A collaborative SQL management platform for data teams, enabling efficient query sharing and organization.
View Details
AutoKT
Automate and enhance your documentation with AI-driven solutions for knowledge transfer.
View Details