Answered.so
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About
Answered.so is an AI-powered customer service platform that combines a GPT chatbot, knowledge base, HelpHub widget, live chat integration, and intelligent search bar. It allows users to train a chatbot on their documents, centralize customer service, deliver real-time assistance, and create an intuitive search experience. The platform supports 80+ languages, offers knowledge base and blog creation tools, and provides features for capturing user details for improved service. Multiple pricing plans are available, ranging from a free plan to an enterprise-level option with unlimited features.
Platform
Task
Features
• knowledge base
• live chat integration
• blog creation
• documentation
• 80+ languages supported
• intelligent search bar
• helphub widget
• gpt-powered chatbot
FAQs
Do you offer a free plan?
Answered.so offers a free plan with limited features. See pricing page for details.
What is a workspace?
A workspace represents a separate instance of Answered.so, allowing you to manage different projects or clients.
What are training characters?
Training characters refer to the total number of characters you can use to train your chatbot.
How do message credits work?
Message credits represent the number of interactions your customers can have with the chatbot.
What are unlimited messages?
Unlimited messages mean you can handle any volume of customer conversations without credit limits, provided you use your own OpenAI key.
What GPT models do you support?
Answered.so supports both GPT-3.5 and GPT-4 models.
Do I need ChatGPT or an OpenAI API key to use with Answered.so?
No, you don't need a separate ChatGPT or OpenAI API key, but using your own key allows for unlimited messages.
What kinds of data can I use to train my chatbot?
You can train your chatbot with knowledge bases, websites, files, and text content.
Is it hard to install Answered.so on my website?
Installing Answered.so is designed to be straightforward; refer to our help center for a step-by-step guide.
What happens once I have used all my messages?
Once you've used all your messages, further interactions will be blocked until you upgrade or add more credits.
Can I get a refund?
Refund policies vary depending on your plan and usage; check our terms and conditions for details.
Can I get an invoice?
You can request an invoice through your account settings.
How does Answered.so ensure the security of its platform and user data?
Answered.so employs industry-standard security measures to safeguard user data and financial transactions.
Pricing Plans
Free
Free Plan• 1 workspace
• 70 messages/month
• 500,000 training characters
• Chat retention: 7 days
• 1 team member
• Knowledge base portals
• Blogs
Starter
$24.00 / per month, billed annually• 2 workspaces
• 2,000 messages/month
• 20,000,000 training characters
• Chat retention: 15 days
• 1 team member
• Knowledge base portals
• Blogs
• Capture user details
Growth
$83.00 / per month, billed annually• 5 workspaces
• 10,000 messages/month
• 50,000,000 training characters
• Chat retention: 30 days
• 5 team members
• Knowledge base portals
• Blogs
• Custom domains for knowledge base and blogs
• Capture user details
• Unlimited messages with your own OpenAI key
Unlimited
$249.00 / per month, billed annually• Unlimited workspaces
• 40,000 messages/month
• 100,000,000 training characters
• Chat retention: 180 days
• Unlimited team members
• Knowledge base portals
• Blogs
• Custom domains for knowledge base and blogs
• Capture user details
• Unlimited messages with your own OpenAI key
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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